Appointments

To arrange an appointment or make an enquiry, please contact us by phone, email, or using the form below.

Contact Us

Phone: 07957 293594
Email:
info@proactivephysiotherapy.co.uk


Yvette Surtees:
yvette@proactivephysiotherapy.co.uk
Gill Braganza:
gill@proactivephysiotherapy.co.uk

Location:

We provide physiotherapy home visits in and around Beaconsfield, Gerrards Cross, Penn, Hazlemere, Great Kingshill, Prestwood and Great Missenden.

  • Appointment Information

    All physiotherapy appointments take place in your own home, offering a convenient, comfortable option—ideal after surgery or if travel is difficult. Portable equipment may be brought if needed.


    Your first appointment lasts 60 minutes and includes a thorough assessment and initial treatment. We will discuss your symptoms, daily activity impact, medical history, and any relevant reports such as X-rays or scans. All information is confidential.


    Assessment usually allows us to reach a clear working diagnosis. Treatment is tailored to your goals and may include hands-on techniques and exercise-led rehabilitation, designed to restore strength, mobility, and confidence. We will also advise on recovery timelines and recommend onward referral if further investigation is needed.


    All physiotherapists are HCPC registered and CSP accredited, providing expert, evidence-based care in your home.


  • Medical Insurance

    We are registered with all major UK private medical insurers, including BUPA, AXA/PPP, CIGNA, WPA, Vitality, and Aviva.


    Most of our clients self-fund their physiotherapy, as cover for home visits varies between policies and is not always included. If you wish to use private medical insurance, please check with your provider to confirm your cover and any authorisation requirements before booking.


    Download Private Medical Insurance information and claim form HERE


    View professional registration & insurance numbers below.

    Professional registration / insurance
  • Fees

    Initial Assessment & Treatment (60 minutes) – £90

    Follow-Up Treatment (50 minutes) – £85

    Payment is requested at the time of your appointment and can be made by bank transfer, cash, or cheque.


    Most clients self-fund their physiotherapy. If you intend to use private medical insurance, please confirm your level of cover and any authorisation requirements with your insurer before booking.


  • Cancellation Policy

    Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. A 50% fee will be incurred for late cancellations. 


    We recognise that unexpected illness or urgent situations can occur. In these circumstances, cancellation fees may be waived — please contact us as soon as possible.